Who We Are and What We Do
Material Holdings, LLC (f/k/a Lieberman Research Worldwide), is a marketing services and digital transformation consultancy having affiliated subsidiary businesses which include Material US, Inc., and Interviewing Service of America (collectively referred to herein as “Material”). Material also operates several consumer-facing research panel services, including Q-Insights, MySoapbox, and icanmakeitbetter (collectively, “Our Panels”). The SoapBox trademark is owned by Calign, Inc. and is used under license.
Material is committed to protecting the privacy of all information we collect, store, or otherwise, process (collectively, “Process”) relating to our business activities (our “Services”). This policy applies to any facility, system, or network controlled by Material that Processes the personal data or information of Material’s clients, vendors, Research Participants, and/or other consumers; it is understood that the terms “information” and “data” shall be used interchangeably herein.
By engaging with, accessing, and/or browsing our Services, participating in any of our Research Studies (defined below), contacting us and communicating with us, or otherwise providing your data to us, such activities and the data Processing that arises therefrom are guided by this privacy policy. If your interactions with Material fit any of the categories referenced in the next section, please be aware of the additional privacy notices related to such activities.
Additional Privacy Notices That May be Applicable To You
Registered Research Participants of Our Panels. If you are a current or former Research Participant registered as a member of one of Our Panels, please refer to the sub-section (below) titled “Research Participants Registered With Our Panels” and any other terms in this policy that refer specifically to Research Participants. In the event of a conflict between the terms applicable to Research Participants and the other terms found herein, the former terms shall prevail for Research Participants.
California-Resident Business Service Providers. Material’s California-resident personnel (which includes, Material’s employees and independent contractors), and also the California-resident personnel of Material’s clients, vendors, and similar service providers should refer to Material’s California-Resident Privacy Notice for additional privacy disclosures. In the event of a conflict between the California-Resident Privacy Notice terms and the terms herein, the former terms shall prevail for California-resident personnel.
California-Resident Job Applicants. If you are applying for a role with Material, whether through our “Careers Portal” or a third-party platform (i.e. LinkedIn®), please refer to Material’s California-Resident Applicant and Candidate Privacy Statement. In the event of a conflict between the California-Resident Applicant and Candidate Privacy Statement terms and the terms herein, the former terms shall prevail.
What We Do With Information We Collect From or About You
“Personal information” or “personal data” are terms we use interchangeably in this notice to refer to any information or combination of information that is reasonably capable of revealing your specific identity. Various jurisdictions define these terms slightly differently but generally align with this broad definition.
As to our business-to-business activities concerning marketing, digital transformation, branding, strategy, technology, design, and communications consultancy—we Process personal information to communicate with you, enter into agreements with you, and support our Services. Such information is not used for any other purpose without your consent.
As to our other consumer-facing business activities, i.e. market research and analytics activities, we also collect and process information which includes (a) personal information and (b) sensitive personal information; sensitive personal information is collected based on opt-in consent (in accordance with the GDPR and Data Privacy Framework Principle of “Choice”) and/or alternative legal bases available to us under the circumstances. We may also collect information that is ancillary to our activities, such as visits to our websites and signups for our newsletters or whitepapers. To effectively operate our market research and analytics business operations and services, if you are the subject of such activities, those activities will require that we collect information from or about you. In so doing, we follow prevailing market industry standards as well as applicable laws. In particular, if you are a Research Participant (defined below), we collect a variety of feedback from you which may include “personal information” and “sensitive personal information” (i) in connection with developing and maintaining our research survey panels, (ii) as part of research and data collection activity we undertake for ourselves, our clients and/or our vendors, and/or (iii) relating to your activities or behavior in the context of analyzing sentiments with the help of technology.
Research Study participation is voluntary, and participants have the opportunity to “opt out” of the research after agreeing to participate. If you cannot find the instructions on how to “opt-out” of a Research Study, please contact us in the manner specified in the Your Rights As to Your Personal Data section (below).
Research Participants Registered With Our Panels. We are often unable to identify specific Research Participants in our “Research Studies” unless the Research Participant or an authorized third party (such as our client) shares identifying information with us. A subset of our “Research Participants” however are registered members of Our Panels who voluntarily provide us with their email addresses and other identifying information so we can regularly share Research Study opportunities. The information we request at registration, including profile information, helps us match each member of Our Panel with appropriate Research Studies.
Personal data we collect upon registration to Our Panels include but is not limited to: first and last name, residential and work address, email address, telephone number, race, age, gender, date of birth, income level, disabilities, educational attainment, home ownership, employment status, hobbies, interests, product use/ownership, and geographic location. Our legal basis for Processing such personal data is consent. Consent can be withdrawn at any time.
A member of Our Panel may terminate his or her membership by logging in to his or her account and following the instructions to delete one’s account. Alternatively, he or she may send an email request to support@mysoapbox.com and please specify which of Our panels is applicable. When an account termination is fully processed, survey invites will cease and any points or rewards earned will be forfeited. If we receive information about you from a client or vendor for use in connection with our Research Studies, our legal basis for processing that information is our legitimate interest to perform our obligations under our contract.
Types of Research Studies We Conduct. Most Research studies we conduct fall into either or both of the following two categories: (1) “quantitative studies”, and (2) “qualitative studies”.
“Quantitative studies” almost always avoid the use of information that would allow us to reveal your identity. For example, when you enter our survey environment for a quantitative study, you are assigned a random alphanumeric identification (“Research ID”) to avoid collecting your actual identity. When we collect your research responses in this context, the categories of information we collect are generally: demographic information, opinion data, and behavioral data. This information will be associated with your Research ID. Quantitative studies are generally delivered as online surveys and polls and consist of an initial screening section to qualify you for the survey, followed by the actual survey for those who qualify. Many research studies attempt to find hard-to-reach audiences. As such, qualifying for a survey does not guarantee that you will successfully complete the survey. Nevertheless, we will collect, process, and store the information we collected from or about you in order to demonstrate and improve our research methodologies.
“Qualitative studies”, on the other hand, generally require one or more identifying data points about you in order to contact you about the study and/or associate you personally with your research feedback. In many instances, a qualitative study opportunity presents itself after completing a quantitative study. For example, by completing the quantitative study, you might be invited into a related qualitative study. Qualitative studies come in many forms, both in-person and virtual, including, in-depth interviews, in-home product testing, shopper behavior, focus groups, and virtual communities.
Data collected as part of our Research Studies may also include a photo, video, or audio response with your consent.
Joining a research community involves repeated interaction with a community moderator and/or other community participants over a defined period. When you participate in a research community, we typically have personal data about you (including a means to contact you), but other participants in the study would not have access to your identity unless you share it with them (i.e. in community-facing messages and/or choosing a community username that reveals your identity).
The privacy laws of some jurisdictions (e.g. California, Virginia, and the European Union) define personally identifying information broadly to include the de-identified feedback you provide to us in Research Studies; even when it is impractical for us to reveal your identity with such information. Some jurisdictions (namely, the European Union and some states in the United States e.g. California, Utah, Virginia, Colorado, and Connecticut) also recognize a subset of personal information that is referred to as “sensitive personal information” or “special categories of personal data”. Examples of “sensitive personal information” include your ethnicity, religious beliefs, and sexual preferences. At any time, you may use our Your Data Your Rights privacy request portal (“Privacy Portal”) and/or our privacy request phoneline (see Your Rights As to Your Personal Data, below) to send us requests related to your privacy. When you make a privacy request, please be aware that it is often impossible to match your name, email, and other identifying information to records in our system because you may have entered into our system in a de-identified manner and we use best efforts to preserve your anonymity or pseudonymity in such instances. Nevertheless, we will use good faith efforts to find a record that matches you and, if found, we will process your request in accordance with applicable laws, industry customs, and our privacy policies.
If a Research Study involves an incentive, we may ask for your name and telephone number or email address to notify you if you are a winner or if you earned the applicable incentive. There is never an obligation to provide this information to participate in the Research Study but if you don’t provide it, we have no practical ability to reward you. When we collect your contact information for incentivization, we use good faith measures to avoid associating it with your research-related feedback. Our legal basis for the collection and processing of Research Participant-supplied identifying data is consent. Consent can be withdrawn at any time.
Third-Party Data
Sometimes, we obtain identifying information directly from our clients, third-party vendors, or partners that have the right to provide it to us. The information we receive in such cases might include personal identifiers so we can send you an invitation to participate in the study. When we purchase data aggregated by third parties about you or your devices (“third-party data”), such data is generally de-identified and consists of demographic, interest, or behavioral information. We use this information to correlate and append it to your survey responses so we can perform a more robust analysis of such data and create broad cohorts of Research Participants that share common characteristics (this is known as “segmentation”). When we conduct research with the help of third-party data, we use good faith efforts to ensure that the research data we collect remains de-identified to us by employing a variety of data protection methods, including, assigning a Research ID, encryption, hashing, pixel tagging, and/or using cookies.
Publicly Available Data
In some Research Activities, we may collect publicly available information, including comments made in connection with product reviews or on social media which may, from time to time, include a “handle” or “username” you used to identify yourself on those platforms. We use reasonable commercial efforts to avoid collecting identifying information. Our legal basis for collecting and processing such publicly available information is our legitimate interest to perform our obligations under our contract with the client commissioning the research study in question.
Quality Assurance
Additionally, in connection with our Research Studies consisting of online surveys, we employ software to identify certain information related to the systems you are using. The information we collect includes IP address, device type, browser type, geographic location, mouse movement, and key-entry monitoring. This information is collected for the purpose of protecting the integrity of the research and generally improving the research experience that we offer. This information is only used for the aforementioned purpose, and shared with third-party vendors, for such purpose. Our legal basis for the collection and processing of this information is our legitimate interest to protect the integrity of our business and enhance the services we perform for our clients.
California-Resident Service Provider Data
If you are (or work for) a client or vendor engaged with us, we likely have collected various contact, business, and in some cases financial information about you in the course of procuring our Services. In those cases, our legal basis for the collection and processing of the information includes our legitimate interest to perform our actual or expected obligations with you or the company you represent. California residents should further consult our California-Resident Privacy Notice for more information about the information we collect in this context. We may collect certain information regarding visitors to our Services, including IP address, device and browser type, date and time of visit, name of the visitor’s Internet service provider, state or country from which the Services were accessed, web pages from which the visitors linked to the Services, and behavior while on the Services (e.g., which links were clicked on). We may do so using cookies, which are small files placed on your internet browser when you visit our Services, to offer you a more tailored experience in the future by, for example, understanding and remembering your particular browsing preferences. Occasionally, cookies, pixels, or web beacons may be placed on our Services by service providers or partners; we do not permit data that reveals your identity to be collected or accessed by these cookies, pixels, or web beacons. If you prefer not to receive cookies from our Services you can disable their use in your web browser settings. By doing so you may reduce the functionality of the web pages you view. Currently, our systems do not respond to browser do-not-track signals, and we do not treat such do-not-track signals as “do not sell” signals under the CCPA (as defined below).
Informational and Marketing Communication
If you choose to sign up for our newsletters, mailing lists, and/or to receive white papers or ebooks, we collect the information you supply for use in the promotion of our businesses and its Services. If you wish to be removed from such communications, please email us at info@materiaplus.io or use the “unsubscribe” link found in the email you received or the unsubscribe feature made available by your email service provider.
Data Processing and Handling (in General)
Depending on how we obtain your personal data, we may be considered a “controller” of the data or a “processor” of the data (as such terms are defined by applicable law). If we are the processor, we will process the data in accordance with the instructions provided to us by the controller of the data.
Regarding data collected as part of our research activities, we collect data for research purposes. In many cases, this information is shared with the client commissioning the study pursuant to our contract with that client. In some cases, we may need to share personal data with third parties for ancillary services in support of the Research Studies. In these cases, we contractually require the third party to follow privacy protection measures no less stringent than those that we follow.
Insofar as we have operations (and conduct business) globally, any data we collect and process in connection with our business activity may be transferred between or among two or more countries (including from the EU, UK, and/or India to the US), either within Material or between Material and a client or other third party described herein. In all cases, we will take appropriate measures to ensure that personal data is transferred in accordance with this privacy policy and the applicable legally-provided mechanisms available to the parties to lawfully transfer data across borders (e.g. by entering into Standard Contractual Clauses issued by the European Union, when appropriate). These measures further include, in the case of transfers to the US from the EU, the United Kingdom, and Switzerland- adherence to the “Data Privacy Framework” (or, “DPF”) (described in the EU/US DPF, UK Extension to the EU/US DPF and Swiss/US DPF).
We do not sell personal data in the traditional sense and we do not rent, sell or give personal data to any third party for the purpose of directly marketing any products or services, and have not done so in the preceding 12 months. However, you should be aware that certain laws to which we are subject, for example, the California Consumer Privacy Act (the “CCPA”), define the terms “sell” and “sale” very broadly, such that some of our research-related activities might fall within the definition of “sale”. If a California resident submits a “do not sell” request through our Privacy Portal, we will treat the request as a request to delete their personal information.
We reserve the right to disclose your personal information for the following purposes: (i) if you consent, authorize, or direct us to share your personal information; (ii) to comply with requests under prevailing privacy laws; (iii) disclosures amongst Material’s affiliated entities and business units or as part of a merger, stock or asset sale, or other corporate transaction; and (iv) as otherwise required or permitted by applicable law, court or regulatory body (e.g. in response to a legal request from public authorities or in response to a subpoena or other legal process).
We do not discriminate financially between those who elect to supply their personal data to us and those who elect to not do so, provided, however, that to the extent a survey or other Research Study involves the transfer of a reward, financial incentive, or entry in sweepstakes, and you decline to provide us with the information needed to make the transference possible, we would have no practical way to fulfill such reward, incentive or sweepstakes entry.
In all cases, Material will take reasonable steps to ensure the personal data we collect is accurate, complete, current, and relevant and being used only for the intended purposes. We will use our best commercial efforts to not process personal data in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual.
Summary – What We Do With Information We Collect From or About You
Category of personal information collected (non-HR) | Source from which collected | Purposes for which collected | Categories of third parties with whom shared |
Name, Username, and contact information – Research Participants and consumers | Research Study participant; client commissioning study; consumer-facing interactions | Inviting participation in Research Studies; administering Research Studies; fulfilling participation incentives/rewards | Client commissioning Research Study; vendors supporting our Services; consumer-facing applications and support portals; technology infrastructure vendors |
Name and contact information – website visitor | Supplied by the person himself/herself | Marketing of Material’s own services (including, newsletters, white papers, ebooks, or joining mailing lists that inform you about and promote our business activities). | Technology infrastructure vendors |
Name and contact information – vendor, client, or other actual or prospective business service provider (or their personnel; California residents, see also, https://www.materialplus.io/california-resident-privacy | Supplied by the person himself/herself | Administration of business; | Technology infrastructure vendors |
Photo, video, or audio of Research Participants and consumers | Supplied by the person himself/herself | Conducting Research Study (e.g., quantitative research and/or qualitative research) | Client commissioning Research Study; technology infrastructure vendors |
Demographic details, when coupled with some identifying info (including “sensitive” or “special categories” of personal information). | Supplied by the person himself/herself; sometimes supplied by third-party vendor or client | Conducting Research Study (e.g., quantitative research and/or qualitative research) | Client commissioning Research Study; technology infrastructure vendors |
Behavioral information; browsing history, application usage or advertising exposure information; Research Participants’ and consumers’ records of personal property, products or services purchased, obtained, or considered search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement) | Supplied by the person him/herself or automatically from their device(s) and system(s) when enabled. | bot-detection; research integrity; Conducting Research Study (e.g., quantitative research and/or qualitative research) | Client commissioning Research Study; technology infrastructure vendors |
Geolocation Data – Research Participants and consumers (precise physical location) | Supplied by the person him/herself or automatically from their device(s) and system(s) when enabled. | Verification of legitimate activity; bot-detection; research integrity; Conducting Research Study (e.g., quantitative research and/or qualitative research) | Client commissioning Research Study; technology infrastructure vendors |
Inferences about Research Participants and consumers. | Supplied by the person himself/herself; sometimes, third-party vendor or client | Conducting Research Study (e.g., quantitative research and/or qualitative research) | Client commissioning Research Study; technology infrastructure vendors |
Systems details – visitors to Services (IP/device ID, browser settings, similar) | The computer or device of the person himself/herself | Internal analytics; improvement of Services experience | Technology infrastructure vendors |
Systems details – Research Participants and consumers (IP/device ID, browser settings, similar) | The computer, device, or application of the person himself/herself | Fraud detection (e.g., “bot activity”), business service integrity, and quality control; to allow the system to detect language for a disclosure notice | Technology infrastructure vendors |
Retention of Personal Data
We keep personal data for no longer than necessary for the purposes for which the personal data is collected or processed. The length of time we retain personal data for depends on the purposes for which we collect and use it and/or as required to comply with contractual obligations, industry standards, and applicable laws and to establish, exercise, or defend our legal rights.
Information Security
We maintain physical, electronic, and procedural security measures to help safeguard client and personal data which are consistent with industry standards and practice and in compliance with applicable law (our “Safeguards”). Notwithstanding the category of individuals about whom personal data is collected, our Safeguarding is designed to use commercial best efforts to protect the data we process from loss, misuse, unauthorized access, disclosure, alteration, and destruction. While the specific Safeguards we use vary depending on the circumstance of the Processing activities, they include, (1) a cybersecurity program and data privacy program, (2) data breach incident management procedures, (3) periodic self-assessments and third-party assessments, and (4) penetration tests.
The technical and organizational safeguards we employ meet the applicable standards of industry practice that are relevant to our business activities and the volume and sensitivity of the data we process. Third parties that provide us with support or services and that may also receive personal data are required by us to maintain safeguarding measures similar to ours with respect to such information.
Links to Third-Party Websites
Our Services may contain resources and links to third parties. We do not control third-party services, and therefore we cannot be responsible for the protection and privacy of any information that you provide while engaging with them. Third-party websites and services are not governed by this privacy policy unless expressly stated otherwise, and if you have questions about how a third party uses your information, consult their privacy statement.
Your Rights As to Your Personal Data
We comply with the EU/US DPF, UK Extension to the EU/US DPF, and Swiss/US DPF as set forth by the US Department of Commerce, under the enforcement authority of the Federal Trade Commission, regarding the collection, use, and retention of personal information from European Union member countries, United Kingdom and Switzerland. We have certified that our organization(s) adhere to the Data Privacy Framework Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. To learn more about the Data Privacy Framework program, and to view our certification page, please visit https://www.dataprivacyframework.gov/s/
Consumers, including Research Participants, may have the right to make certain jurisdiction-specific privacy-related requests about the information we Process, including: that we provide access to any personal data we hold about you; that we update any of your personal data which is out of date or incorrect; where our basis for processing your personal data is consent, that your consent to further processing be withdrawn; where we received your personal data from a third party, inquire where the data originated; that we delete any personal data which we are holding about you; that we restrict the way that we process your personal data (including that we no longer “sell” your personal data or that we not “share” your personal data to third parties for cross-context behavioral advertising; that we prevent the processing of your personal data for direct-marketing purposes; that we provide, or not provide, your personal data to a third party; that we provide you with a copy of any personal data which we hold about you; that we consider any valid objections which you have to our use of your personal data; that you not be discriminated against for exercising any of your privacy rights; that you initiate a private cause of action for data breaches; and that we limit the use and disclosure of sensitive personal information. Under applicable law, certain personal data may be exempt from some of these requests. Also, if you wish to request that we restrict processing of your personal data in a particular way that would be operationally impractical for us to execute, we reserve the right to instead remove, delete or otherwise render your personal information non-identifiable from our systems in lieu of the operationally impractical request. In the case of Research Participants, an operationally impractical request may result in disqualification from participating in a Research Study, permanent revocation from membership in Our Panel, and/or forfeiture of incentives, rewards, and prizes.
If you would like further information about your rights (or would like to exercise any of your rights), please contact us in one of the following manners: (1) write to us at Material Holdings, LLC, 1900 Ave of the Stars, 16th Floor, Los Angeles, CA 90067 USA, Attn: Privacy Officer; (2) email us at privacy@materialplus.io; (3) leave us a message at (833) 324-5165, or (4) submit your question or request to our Privacy Portal.
To exercise privacy rights in your capacity as our employee, job applicant, independent contractor, or the personnel of our clients and vendors, please contact privacyrequests@materialplus.io.
By law, as well as for your protection, if you use one of the methods in the previous paragraph to make a privacy request we may verify your identity before processing your request. If we are not able to verify your identity, understand your request, or if your request is not privacy-related, we will not process your request. To verify your identity, we minimally request that you supply your basic contact information, as well as certain other non-personally identifiable information (e.g., information relating to your last interaction with us, such as subject matter and type of study). This information will only be used in connection with processing your request. When we receive a valid privacy request, we then attempt to find the records relating to the request. If we find such records, we will attempt to process your request and will inform you of the outcome in a timely manner. An authorized agent may make a privacy request on your behalf, provided that we reserve the right to verify your and their identity as described above.
Careers
Any personal data which may be collected in the Careers sections of our Services will be used solely for purposes of the consideration of possible employment. This information will not be used in connection with research or other aspects of our operations. California-resident job applicants should further consult our California Candidate Privacy Statement.
Children and Minors
We operate in compliance with the Children’s Online Privacy Protection Act (“COPPA”), under the enforcement authority of the US Federal Trade Commission (“FTC”). We do not knowingly collect, use or disclose information from children under the age of 13 online without permission from a parent or guardian in the manner required by law. We also do not “sell” (as defined in CCPA) the personal information of persons under 16 without affirmative authorization. For more information on COPPA, please visit http://www.ftc.gov/ogc/coppa1.htm.
If you are a California resident who is 16 years of age or older, you have the right to direct us to not sell your personal information. We do not knowingly sell such information unless we receive an opt-in from the Consumer who is at least 13 but under 16, or from the parent or guardian of a Consumer younger than 13. Consumers who opt-in to the sale of their personal information may opt out at any time. If you think we may have unknowingly collected personal information for sale relating to yourself or of your child under the age of 13, or if you are at least 13 but under 16, please exercise your (or your child’s) right to opt out of such sale (per the instructions in the Your Rights As to Your Personal Data section above).
Compliance and Enforcement; Data Privacy Framework and Cross Border Transfers
Material is subject to the investigatory and enforcement authority of the FTC.
Also, as members of the Insights Association and ESOMAR, we strive to model our policies according to guidelines promulgated by those organizations.
Our Privacy Officer is available if you have questions about our Privacy Policy, or for processing a complaint. Please refer to the contact information described above under the heading “Your Rights As to Your Personal Data”.
We also comply with the principles of the EU/US DPF, UK Extension to the EU/US DPF, and Swiss/US DPF as set forth by the U.S. Department of Commerce (“Data Privacy Framework Principles” or “DPF Principles”) regarding the collection, use, and retention of data from the European Union and the United Kingdom, and Switzerland. These principles are available to view here. If you are concerned about our use of personal or client information, you may contact us as described above under the heading “Your Rights As to Your Personal Data.”
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Material commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF in the context of the employment relationship.
European Union, United Kingdom, and Swiss individuals with inquiries or complaints regarding this privacy policy are encouraged to first contact Material as described above under the heading “Your Rights As to Your Personal Data.”
Material takes responsibility for cross-border onward transfers to third parties made in a manner that is inconsistent with the Data Privacy Framework Principles referenced herein.
In compliance with the EU/US DPF, we are committed to resolving complaints about your privacy and our collection or use of your personal information. European Union, United Kingdom and Swiss individuals with inquiries or complaints regarding this privacy policy should first contact us through our privacy request portal at: www.materialplus.io/yourdatayourrights
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Material commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to Material, an alternative dispute resolution provider based in the United States. As such, you may invoke binding arbitration through this alternative dispute resolution provider. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF PRinciples-related complaint to your satisfaction, please visit https://www.insightsassociation.org/Resources/Data-Privacy-Framework for more information or to file a complaint pursuant to the Recourse, Enforcement and Liability Principle set forth in the Data Privacy Framework, Annex 1 (found at https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf). The services of Insights Association are provided at no cost to you.
Finally, if required or permitted by law, you may also make a complaint to the data protection authority in the EU country or Switzerland where we may have operations or where we process personal data that relates to offering goods or services to you in the EU.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time by posting an amended version of the statement on one or more of our Services. Please refer to this policy regularly.
Last Update: 09/25/2024