icanmakeitbetter Adds Game Changing New Features

icanmakeitbetter, a product of ISA, announced today new tools and features that will improve the way their clients gather feedback through their community insights platform. icanmakeitbetter now has a library of new functionalities, including behavioral science tools and
complex methodologies.

New Platform Functionality

  • Drag and Drop Ranking
  • Cardsort
  • Text Highlighter
  • Page Turner
  • Shopping Cart
  • Audio Player
  • Media Evaluator
  • MaxDiff
  • Conjoint
  • Algorithm/Segmentation
  • Advanced Skip/Conditional Logic
  • Advanced Randomization Logic
  • Advanced Question Styling Capabilities

Behavioral Science

  • Emotional Complex
  • IBID
  • Habit Illumination
  • IMM
  • BASE-IC
  • Prime Message Testing
  • Rapid Choice
  • Iconic Assets

“These advancements allow our clients to conduct more robust, diverse and integrated research on our icanmakeitbetter platform,” explained Jennifer Holland, AVP, Growth & Account Management. “The addition of behavioral science methodologies is a game changer in the community space, and we’re excited for this launch that will provide our clients with valuable customer feedback.”

Headset Broadens Premier Data Services by Partnering with Consumer Research Group, ISA

Introduction of qualitative research methods to create a holistic data ecosystem

Headset, the leading provider of data and analytics to the cannabis industry, today announced its partnership with ISA, a Material Company. The partnership enables Headset to create a more holistic data ecosystem that will solidify its position as the leader in cannabis market intelligence.

 

ISA introduces a new channel of data collection to Headset’s existing services through the use of qualitative research methods such as the CANNApinion Poll and The Green Time. The CANNApinion Poll is a bi-monthly online survey that measures the product preferences, purchasing habits and lifestyle trends of 1,000 US cannabis consumers. The Green Time is a cannabis-focused research community, created to gather open and honest feedback from its members about cannabis products and services. The qualitative insights produced through this partnership will help producers, retailers and manufacturers improve product development and innovation. ISA’s qualitative data collection methods add another dynamic to Headset’s expansive suite of analytic resources that clients can use to enhance their place of business and improve client experience.

“In today’s rapidly evolving marketplace, businesses must utilize all the tools available to adapt to consumer habits and preferences,” said Cy Scott, Founder and CEO of Headset. “We are thrilled to announce this partnership with ISA because it will provide a more holistic data service that will help our clients keep up with their customer’s changing habits and industry trends. ISA’s expertise in measuring these trends and changing preferences will be an asset in our partnership and we are excited to see how their work will benefit our clients.”

ISA is a dynamic platform powering brands with data-fueled insights to thrive in a fast-paced, evolved market. The company’s best-in-class cannabis research division has a unique perspective built on years of combined experience in consumer market research. Their diverse array of methodologies provides industry insights that allow clients to make real-world adjustments to connect with the consumers who propel the industry to new heights.

“We are proud to work alongside a company like Headset that is willing to push boundaries and explore new ways in which the cannabis industry can improve,” said Jennifer Holland, AVP of Growth & Account Management. “Pooling our knowledge of consumer trends and habits will allow us to create a holistic data ecosystem that will benefit operators and consumers alike. This is an exciting opportunity for all parties involved and we look forward to seeing how our partnership evolves alongside this dynamic, fast-paced industry.”

SoapBoxSample Announces the Launch of Customer Boardroom

New Research Approach Provides Powerful Micro Communities Built Around Great Conversation

January 22, 2020, Los Angeles, CA — SoapBoxSample announced the official launch of their new research product – Customer Boardroom (CBR), being introduced at the QRCA in Austin, TX on January 28. As an alternative to traditional online bulletin boards, digital ethnographies, in-depth interviews and customer advisory boards, CBR was built with the philosophy that qualitative research platforms should always enhance and never disrupt the flow of conversation. A simple, intuitive interface and glanceable data comes together to form a customer boardroom — where your customers have a seat at the table. CBR allows brands to become more customer-centric by staying on top of emerging trends while gathering the quick feedback they need to make strategic business decisions.

“We’re incredibly excited to offer our clients this new, specialized approach,” said Jacqueline Rosales, COO of icanmakeitbetter/SoapBoxSample. “Recognizing clients’ ever-changing needs and building a portfolio of products around those needs is the cornerstone of our business strategy. Customer Boardroom was built to fill a specific niche in the market – a low barrier to entry product for executives who need fast feedback and actionable data from their customers, competitors’ customers, or anyone with key insights without the cost or work of having a long term community.”

As consumers’ preferences and behaviors continue to evolve, research approaches must evolve along with them. The flexibility of Customer Boardroom allows for discussions that are synchronous or asynchronous, moderator-led or participant-led, and with open-ended or closed-ended chats. With survey functionality built in, moderators can use survey answers as a jumping off point for authentic private conversations, while keeping the entire group engaged. The Backroom Chat feature allows clients to observe conversations in real time and make suggestions to the moderator directly and anonymously. The result is a research approach that works and feels like a live focus group, but with all the power of digital communication.

The release of Customer Boardroom complements SoapBoxSample/icanmakeitbetter’s existing insight community product, which provides integrated quantitative and qualitative data in one simple platform. As the fastest-growing market research methodology, online community research brings brands and consumers into a collaborative partnership where organizational strategy and direction are always supported by market insights. Key features of SoapBoxSample’s insight community platform include community health reports, heat maps, live chat, journals, surveys, and qualitative/quantitative focus groups.