Jacqueline Rosales, ISA President, to Present on How Web3 Will Transform the Insights Industry at SampleCon 2022

Jacqueline Rosales, President of Los Angeles-based Insights firm ISA, will be taking the SampleCon main stage once again, this time speaking about the multitude of ways that web3 technologies will revolutionize the insights industry. SampleCon, the only industry event dedicated to market research sampling, will be hosted in Pasadena at the Langham Hotel, May 16-18, 2022. Jacqueline will be speaking on May 17 and sharing her perspective with senior leaders about why the sample industry needs to be embracing the Web3 movement.

“In my 25 plus years in the Insights space, I have always been enthusiastic about being the first to enter emerging markets and seize new opportunities,” said Jacqueline Rosales. “With more Fortune 500 companies diving in to Web3 daily, we need to understand that if the insights industry is unable to adapt to emerging technologies, they will be left behind.”

The May 17 presentation, titled, “We’re Not Early, We’re Late: Why the Sample Industry Needs to Embrace Web3 Today”, is one of Jacqueline’s many recent public appearances centered around the topic of web3. She will be joined on stage by Craig Obligacion Wilson, Unigrid’s “utility knife”, who runs their community, writes their blog and acts as the North American face of the company. Unigrid is a decentralized cloud service building towards revolutionizing the web by sharding the internet. Jacqueline was recently featured on Unigrid’s “The Future of Web3 in Corporate America” panel. She was also featured panelist on the “Exploring Revolutionary Tech” panel at the NewFriendshipTech convention, an invitation-only event that ran parallel to NFT LA in March 2022.

Jacqueline, a serial entrepreneur and sought-after thought leader, spearheaded the web3-focused insights practice at ISA. In March of 2022, ISA announced the official launch of their web3-focused insights division and the addition of two subject matter experts to the team, Garret Hand and Garry Liu. To learn more about the web3 team at ISA visit: https://isacorp.com/web3/

SampleCon was launched in 2013 with a goal of creating an open forum for discussion of topics in the sample industry – becoming the first convention with a sample industry focus. The conference has grown exponentially since its beginning but continues to provide the opportunity for leaders across the sample industry to gather, network, share and debate industry challenges and successes in a collaborative environment. ISA was one of the original founding members of SampleCon.

In addition to Jacqueline, ISA will be represented at SampleCon by Dan Parcon, VP of Sample Services, Jeff Spitzer, Senior Director of Sample Services, and Ruvin Spivak, Assoc. VP, General Counsel – Material. If you are interested in meeting with any of the ISA team members during SampleCon, contact gbuffolino@isacorp.com

ISA Announces Launch of Web3-Focused Insights Division and Expanded Team to Support

ISA onboards a team of Web3 experts to support clients’ go-to-market strategies.

Insights firm ISA announced today that the company is launching a Web3-focused division, to support client’s growing needs for insights and data related to the $25 billion dollar industry.

ISA has emerged as an early leader in Web3 insights, having already partnered with multiple Fortune 500 brands to provide data, insights, and strategic consultation, allowing them to achieve rapid and sustained growth in Web3. The ISA Group is among the first research firms, if not the first, to pay incentives to respondents in cryptocurrency, as well as among the first to conduct focus groups on Clubhouse. For those who want to connect with The ISA Group, members of the Web3 team will be attending NFT|LA, March 28-31.

“Over our forty-year history as a company we have built a reputation for helping clients successfully adapt to disrupted markets and seize new opportunities,” said Jacqueline Rosales, President of ISA. “We offer access to key audiences – consumers, collectors and creators – expert consulting and innovative approaches other insights firms don’t have. We understand that brands who don’t evolve and expand their legacies in the Web3 space, are at risk of getting left behind.”

Rosales herself is partnering with clients on projects in entertainment and gaming, bringing her passion for technological innovation and sharing her vision for the possibilities of Web3. She is confident that research and insights can drive key outcomes for brands. To support the expansion of ISA’s Web3 division, two experts:  Garry Liu and Garrett Hand, have joined the team.

Garry Liu is a bi-lingual, restless reinventor who has translated his work experience in the creator economy into a community-centric focus on the NFT and crypto space. He has a passion for cultivating self-sufficient communities and building trust through sincere community outreach. Garry has utilized his knowledge and passion to educate creators and corporations on how to enter and navigate the Web3 space. 

As a current full time NFT and crypto currency investor, Garrett Hand brings insight and creativity from thousands of hours studying the blockchain. Having made the majority of his recent income through the NFT and crypto space, he has been able to bridge the knowledge of a full-time investor to a part time advisor and consultant for up-and-coming projects in the space. Garrett has helped creators access the best utilities and strategies to innovate NFT projects.

 

ISA and Vertosa Announce Upcoming Live Event Exploring Branding and Marketing for Cannabis-infused Beverages

The virtual event taking place on July 27th will include the best-selling author of Branding Bud along with business leaders from WUNDER and Pabst Labs

ISA and Vertosa announced today the speaker lineup for their upcoming webinar: “Category Creators: Marketing and Branding for Cannabis Beverages.” Alexi Chialtas, CEO of WUNDER, David Paleschuck, Author of Branding Bud: The Commercialization of Cannabis and Mark Faicol, Brand Manager at Pabst Labs, will join the live event starting at 1 pm PST on July 27, 2021. This engagement is the third in a series of webinar events stemming from a strategic partnership between ISA and Vertosa.
The infused beverage market is expanding rapidly, driven by consumer curiosity and innovative product development. With new cannabis beverages launching almost every day, brands must constantly create and maintain excitement around their product. ISA and Vertosa developed this content specifically to bring to light new marketing strategies, concepts and approaches. The panel of experts will explore the question of what consumers are really looking for and how marketers can speak directly to their needs. Additionally, ISA will be releasing new data and insights showcasing the enormous potential of the infused beverage market.
“Our panel brings together a diverse group of powerful industry leaders, each with their own unique perspective and in-depth knowledge of both the cannabis beverages market, and the cannabis industry as a whole,” said Jacqueline Rosales, President of ISA. Jacqueline will moderate the event and lead the conversation about marketing and branding for cannabis beverages. The event is free and open to the public. 

Register Here

ISA’s VP of Demand, Adriana Hemans, Will Lead Mentorship Workshop for Cannabis Entrepreneurs

As part of Arcview’s Mentorship Workshop, Hemans will share data and insights about the cannabis industry.

June 16, 2021, Los Angeles, CA — Insights firm ISA announced today that their VP of Demand, Adriana Hemans, will lead a live event titled Define and Align Your Data for Success, presented by Arcview’s Women’s Inclusion Network (WIN). Hemans will lead the interactive workshop and share data and insights developed by ISA’s dedicated cannabis research division. The content is aimed at helping cannabis entrepreneurs grow their businesses by identifying market opportunities and understanding their target audience. The 60-minute program was designed exclusively for WIN members and will take place Monday, June 21, at 2 pm PST and 5 pm EST. Attendees can register here.

 

“I’m thrilled to be involved in Arcview’s mentorship workshop,” Hemans commented.  “The mentoring program goes hand-in-hand with ISA’s interest in empowering women and expanding opportunity in the cannabis industry.  I believe that the openness and flexibility are the strengths of this program.  We feel that this offers participants the chance to develop in a relaxed, yet professional, setting.”

 

During the session, Hemans will share new research about emerging trends shaping the cannabis industry. Attendees will learn how consumer feedback can be harnessed to develop personalized marketing strategies. Additionally, the session will explore how consumer data and analytics can provide directional support for new product development. Hemans will offer a sneak peek of a yet-to-be-released cannabis consumer segmentation study and introduce the audience to the six key consumer personas driving the growth of the cannabis industry. 

 

Adriana Hemans leads ISA’s cannabis research division. Under her direction, ISA emerged as an early leader in cannabis consumer research. Their cannabis-focused product offering includes the CANNApinion Poll, a bi-monthly survey of 1,000 US cannabis consumers developed as a low-barrier-to-entry product for emerging brands. In 2021, ISA launched the first cannabis consumer research panel, The Green Time. ISA is the first insights firm to conduct an in-home usage test with cannabis products containing THC and the first to conduct cannabis consumer research using their proprietary insight community platform, icanmakeitbetter.

 

For more information on the Mentorship Workshop or to register, please click here.

UCI’s Customer Experience Advisory Board Welcomes SoapBoxSample’s COO as Their Newest Member

Image of UCI Campus

Jacqueline Rosales Joins Industry Thought Leaders to Guide the Next Generation of Professionals in CX

August 12, 2020, Los Angeles, CA — Research firm SoapBoxSample announced today that Jacqueline Rosales, COO of SoapBoxSample/icanmakeitbetter, will be joining the Advisory Board for the Customer Experience Program at the University of California-Irvine (UCI). With 25+ years in consumer research, Jacqueline Rosales was a natural fit for the Advisory Board role. Through her leadership at multiple insights firms she has demonstrated expertise in providing top brands with research they need to create great customer experiences. Consistent and collaborative research approaches enable brands to create feedback loops where consumers can feel heard and organizational strategy is supported by market insights.

“I am proud to share my knowledge and experiences with a group that will one day be among the leaders in their industries,” said Jacqueline Rosales. ”I’m excited to take this opportunity to give back to the industry and support the next wave of people who will contribute to the Customer Experience discipline.”

Executives from across the country are carefully selected by UCI to serve on the Advisory Board. They search for people who offer expertise within a multitude of industries in an effort to provide students with insights from industry thought leaders. The Program offers either a four-day, hands-on immersion program or an eight-week online program. Students will learn to apply principles that drive Customer Experience Innovation and the techniques developed by top companies. Jacqueline and other experts in their fields will be guide the students throughout the program.

UCI and SoapBoxSample also collaborated in the Spring of 2020 with a partnership to conduct epidemiological testing in an effort to understand the cumulative incidence of both symptomatic and asymptomatic COVID-19 cases in Orange County, California. With experience in managing serosurveillance testing in Los Angeles County, SoapBoxSample was able to lend their expertise in reaching diverse, multicultural audiences to aid in this crucial research initiative. SoapBoxSample’s COVID-19 research was featured in the Journal of the American Medical Association, Business Insider, and the KTLA 5 Morning News.

SoapBoxSample’s Cannabis Research Featured in MG Magazine

The August 2020 issue of mg magazine features an article co-authored by Adriana Hemans, Director of Demand and Special Projects for SoapBoxSample. In the spring of 2020, two consumer insights companies, SoapBoxSample and KNow Research, joined forces to explore consumer behaviors, needs, and preferences around the gifting and sharing of cannabis products for special occasions, including holidays. They gained rich insights into the category—ones that can provide gifting options at a wide array of holidays and for a variety of recipients. Here they share what they learned about what brands and retailers can do to make their products relevant, appealing, gift-able, and share-able.

Defining A Gift

Throughout the course of the study, we heard many definitions of “gifting” and what constitutes a “gift.” We came across three main cannabis gifting attitudes:

  1. Traditional Gifter: Some define a gift as something presented, typically in a package with a bow. “I got some chocolate-covered cannabis strawberries for Valentine’s Day from my husband,” one participant said. “There weren’t many. I kind of wanted to save them for myself, so he didn’t get any.”
  2. Shared-experience Gifter: Purchasing something to enjoy together was not necessarily a gift, even if the item was purchased with the holiday in mind. Rather, cannabis often can be a component of a shared experience that makes the holiday special. When asked why they wouldn’t consider cannabis a Valentine’s “gift,” one of these gifters clarified: “It’s more routine than a gift, because my husband and I smoke on a regular basis.” For these gifters, experiencing the cannabis gift together is part of the giftgiving experience.
  3. Altruistic Gifter: Some give without an expectation of sharing. Some used cannabis as a “hostess gift,” so the host or hostess could decide whether he or she wanted to share with guests or save the gift for later. Other altruistic gifters gifted with only the recipient’s pleasure in mind. “My friends and I took a road trip and the driver brought some candies for everyone to have, so she kind of gifted us a little bag of hard candies for each of us, for fun,” one participant revealed.

To gain more cannabis gifting insights, download the full issue of mg Magazine.

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